At Alfie’s Awesome Cleaning, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you contact us, book a service, or subscribe to our communications, we may collect personal information, including but not limited to:

• Full name
• Email address
• Phone number
• Address
• Payment details (if applicable)

b. Non-Personal Information

We also collect non-personal information to improve the functionality of our website and services, such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on our site
• Cookies and tracking data

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our cleaning services
• Process bookings and payments
• Respond to inquiries and customer service requests
• Send updates, promotions, and service-related communications
• Analyze website usage and improve user experience
• Maintain security and prevent fraud

3. How We Protect Your Information

We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or loss. This includes:

• Secure data storage and encryption
• Restricted access to personal information
• Regular monitoring and updates to security protocols

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• With service providers – We may share your information with trusted third-party vendors who assist in delivering our services.
• For legal reasons – If required by law or to protect our legal rights, we may disclose your information.
• Business transfers – In the event of a merger or sale, your information may be transferred as part of the business transition.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request a copy of the personal information we hold about you

To exercise these rights, please contact us at contact@alfiesawesome.com.

6. Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies allow us to collect data about your site usage, remember your preferences, and improve site performance.

• You can modify your cookie settings in your browser at any time.
• Disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📞 (954) 761 5641
📧 michael@alfiesawesome.com